Why do Microsoft support costs increase every year? Why do we encounter disappearing SA discounts? What are some ways to cut your MSFT support cost by 50-70%, allowing you to redirect limited funds to stronger projects – out competing your competitors?
Cloud consumption is the most tracked metric at Microsoft for any business or enterprise. If you are an MSFT customer, then you need to know that all directions lead to Cloud and its services like Office 365, Dynamics, or Azure.
Before diving into the topic you need to know that your Microsoft Unified Support cost is directly proportional to your MSFT cloud spending. If your consumption of MSFT Cloud services increases, so do your MSFT Support costs.
Recently it was reported that many organizations utilized Microsoft Premier Support extensions because of the pandemic situation. However, more and more customers are reporting complications, as MSFT is directing the need to renew Premier support early, otherwise they have to move to a higher priced Unified Support model at the end of the calendar year.
With an average of 50% transition spending to Unified in the year 2021 plus the 7% YOY Unified Support cost increases in 2022 and 2023, organizations can expect an increased percentage of 21% in upcoming years for MSFT Unified support.
One of the reasons why organizations are hitting unreasonable cost increases at renewal is that they have already used their available MSFT discounts in order to lower costing during the transition to the Unified support model from Premier.
Put simply, all possible SA credits have been applied already and are no longer available.
Premier customers tend to see increased costing ranges between 30-50% while switching to Unified support. In the past, Software Assurance credits were spread across the EA’s life – typically between 3 to 5 years. Hence, you were allowed to take 1/3 SA credits or 1/5 each year. But several enterprises have used their discounts during the transition year to Unified Support and this results in the unavailability of further discounts till their EA gets renewed again.
AVASOFT is a proven leader in offering Unified Support to organizations. AVASOFT’s Unified Support is replacement support to Microsoft. Organizations can switch from MSFT premier to Unified with AVASOFT in order to experience cost saving of 50% to 70%. Quick response time is one of the advantages, you can experience by associating with AVASOFT.
Our skilled experts efficiently work with hybrid environments to leverage cloud support in order to deliver the utmost support across your platforms. With the advanced support, you can ensure continuity in business to handle critical issues, automatic escalation management, and many more to resolve your issues in no time.
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